Your Security

Always 100% Safe & Secure

With the security measures we have put in place here at The Healing Store none of our customers have ever had an instance of fraudulent use of their credit or debit card as a result of making any purchases made with us.  Also any customer information that we need to process your order, or to deal with any problems on your behalf is shredded using a cross cutting shredder at the end of each working day.   

Unlike a lot of other Internet retailers we do not just encrypt your payment and personal details. Whenever you enter personal information on our website, you can be sure that you are on a secure connection. This means that any information you provide is encrypted at all times during transmission and cannot be viewed by anyone else. Before you enter any personal information on any website you should always make sure you are on a secure connection. To do this, simply look for the near the top right corner of your browser window and also ensure the address of the page you are on starts with https, not just http.

We are even prepared to cover you for any liability up to £50 that is not covered by your debit or credit card company as a result of any fraudulent use of your card on The Healing Store website.  For more details about terms and conditions for shopping click here.

Secure payments with Streamline

With Streamline the customers details are protected using 128 bit SSL encryption. Where the payment is verified and then authorised, Streamline is the leading provider of merchant accounts in the UK and Europe. Streamline handle around half of all card transactions, so you know you can be confident of a secure first class, reliable service.  The customer can also be further assured when paying as Streamline is a service of The Royal Bank of Scotland Group and Nat West Bank.

 The thawte trusted site seal

You may have noticed the thawte trusted site seal below the main menu on the left hand side of the website. This is your guarantee that the website you are visiting is in fact The Healing Store. This verifies that we are a legitimate UK registered company and that we take every precaution to protect our customers when shopping on-line with us. Please feel free to contact us if you have any questions about your security when shopping with us.